These are the common technical questions • Q: Battery won't charge or hold charge? A: The battery needs to be charged regularly even when not in use. The battery should be charged a minimum of once a month. Failure to do so can result in damaged cells and the battery not charging or holding a charge. Battery may also be damaged if the proper procedure for jumping the vehicle is not followed.
• Q: Do they come charged? A: Batteries are fully charged at the factory but they will lose charge over time. New units need to be charged prior to initial use and at least once a month between usages. The initial charge could take up to 72 hours or until the charge light activates. • Q: What if my battery is completely drained on my vehicle? A: This item is a booster and will not start a vehicle with a completely dead battery.